There is a well-known correlation between effective engagement and communication, and organisational resistance to change and facts. There's also a well-known correlation between people not understanding what we're communicating and us countering that BY REPEATING IT LOUDER AND SLOWER.
In this talk, David will introduce a useful communications metaphor and demonstrate its use in helping to close the communications gap when undertaking change, or challenging existing ideas, including how to ensure the right people are engaged.
Video & Slides