Keep hearing “socio-technical systems”?
Wonder what it means and where it comes from?
We will take a trip back to the post-WW2 coal mines to understand the origins of socio-technical systems theory from the minds of the Tavistock Institute.
We will pay brief but important homage to Enid Mumford and her ETHICS.
We will see how this work continues to inform some of today’s modern warehouse designs.
Finally, we will turn that lens in on ourselves and look at software systems.
Video & Slides